Privacy Policy

Privacy Policy for HOME SECURE LTD

 

HOME SECURE LTD (“we,” “us,” or “our”) is committed to protecting the privacy of individuals (“you,” “your”) who use our services, purchase our products, or interact with our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information, including distinctions between transactions involving shipped products and on-site service products.

1. Information We Collect

  • Personal Identification Data: Name, address, email, phone number, and payment details provided during purchases, service bookings, or account creation.
  • Product/Service-Specific Data: For shipped products: delivery address, order preferences, and product specifications. For on-site services: property details, access requirements, and service location notes.
  • Technical Data: IP address, browser type, and website usage patterns (via cookies) when accessing our site.
  • Communication Data: Records of emails, calls, or messages exchanged regarding your orders or services.

2. How We Use Your Information

  • To process and deliver shipped products (e.g., arranging delivery, providing tracking updates).
  • To fulfill on-site services (e.g., scheduling technicians, accessing your property as authorized).
  • To communicate with you about order status, service appointments, or policy updates.
  • To improve our products, services, and website functionality.
  • To comply with legal obligations (e.g., tax records, fraud prevention).

3. Disclosure of Information

We do not sell your personal data. We may share information with:

 

  • Third-Party Service Providers: Courier companies (for shipped products) and certified technicians (for on-site services), bound by confidentiality agreements.
  • Legal Authorities: If required by law, court order, or to protect our legitimate business interests.

4. Data Security

We implement industry-standard security measures (encryption, secure servers) to protect your data. For on-site services, technician access to your property is restricted to authorized personnel with verified credentials.

5. Your Rights

You have the right to:

 

  • Access, correct, or delete your personal information.
  • Opt out of marketing communications (we will still send transactional updates).
  • Request details of third parties with whom your data is shared.

 

To exercise these rights, contact us at Kevin1WilliamJones@outlook.com or +44 7429 393437.

6. Cookies

Our website uses cookies to enhance your experience (e.g., remembering cart items). You can disable cookies via your browser settings, but this may limit site functionality.

7. Changes to This Policy

We may update this policy periodically. Changes will be posted on our website, with the effective date revised accordingly. Your continued use of our services or products constitutes acceptance of the updated policy.

8. Contact Us

For questions about this policy, contact:
HOME SECURE LTD
5 Brookfield Drive, Liverpool, L9 7AJ, GB
Email: Kevin1WilliamJones@outlook.com
Phone: +44 7429 393437
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